NB PlanAir
PrijavaSign in Zatraži demoRequest a demo
Zakup TV oglasnog prostora · realizacija · post-buy · BiHTV airtime buying · delivery · post-buy · Bosnia and Herzegovina

Od briefa do TV plana. Za 5 minuta.From brief to TV plan. In 5 minutes.

Unesete brief, a NB PlanAir iz njega napravi TV plan u okviru budžeta, s dispozicijama i narudžbenicama za stanice i opisom plana za klijenta. Kad kampanja krene, prati realizaciju do fakture i zatvara je post-buy analizom.Enter the brief and NB PlanAir turns it into a TV plan within budget, with spot schedules and purchase orders for the stations and a plan deck for the client. Once on air, it tracks delivery up to invoicing and closes the campaign with a post-buy analysis.

Zatraži demoRequest a demo Pogledaj kako radiSee how it works
5 minod briefa do kompletnog TV planafrom brief to a complete TV plan
2modula: Planiranje · Realizacija i PBAmodules: Planning · Delivery and PBA
BiH / ENGplanovi, dispozicije, mailovi i izvještajiplans, schedules, e-mails and reports
  • Vaši podaci, ne naši. NB PlanAir ne isporučuje podatke o gledanosti ni monitoring: radite s podacima koje već imate ili ste nabavili i na koje imate pravo.Your data, not ours. NB PlanAir does not supply viewership or monitoring data: you work with the data you already have or have acquired and hold the rights to.
  • Dostupno za tržište Bosne i Hercegovine. Ostala tržišta su u razvoju.Available for the Bosnia and Herzegovina market. Other markets are in development.
TV 1 · raspored emitovanjaairing schedule 12.10.–08.11.2026 · TG 25-55
Spot A 30" Spot B 15" Raw TRP po danu, po sedmicamaRaw TRP per day, by week
ModuliModules

Od briefa do post-buy analize, u jednom sistemu.From brief to post-buy analysis, in one system.

Planiranje je osnovni modul. Realizacija i PBA je drugi modul i licencira se zasebno.Planning is the core module. Delivery and PBA is the second module, licensed separately.

Osnovni modulCore module

PlaniranjePlanning

  • Brief, plan i scenariji u jednom toku, u okviru budžeta i sa željenim sedmičnim pritiskomBrief, plan and scenarios in one flow, within budget and with the weekly weight you choose
  • Uslovljenosti i indeksacije TV stanica isporučuje i održava NB PlanAir, cijene unosite viTV station conditions and indexation are supplied and maintained by NB PlanAir; you enter your prices
  • Excel plan sa živim formulama, u brendu korisnika ili u templateu klijenta, po izboru korisnikaExcel plan with live formulas, in the user's brand or in the client's template, as the user chooses
  • Dispozicije i narudžbenice po stanicama i mjesecima, na memorandumu korisnikaSpot schedules and purchase orders by station and month, on the user's letterhead
  • Opis plana za klijenta kao PowerPointClient plan deck as PowerPoint
Drugi modulSecond module

Realizacija i PBADelivery and PBA

  • Praćenje realizacije iz dnevnog monitoringa, od prvog emitovanjaDelivery tracking from daily monitoring, from the first airing
  • Nadoknade i storno unutar budžeta, s mailovima za staniceMake-goods and cancellations within budget, with e-mails for the stations
  • Provjera izvještaja stanica prije faktureStation log checks before invoicing
  • Post-buy analiza i presjek kampanje za klijentaPost-buy analysis and a client campaign summary
  • Pregled kampanje za klijenta preko linka novoLive campaign view for the client via a link new
Planiranje · kako radiPlanning · how it works

Četiri koraka. Korisnik donosi odluke, softver radi proračun.Four steps. The user decides, the software calculates.

Cijene unosi korisnik. Sve uslovljenosti i indeksacije TV stanica isporučuje NB PlanAir i aplikacija ih sama primjenjuje u svakom planu.Prices are entered by the user. All TV station conditions and indexation are supplied by NB PlanAir and the app applies them in every plan.

01

BriefBrief

Klijent, kampanja, period, budžet, spotovi i media mix.Client, campaign, period, budget, spots and media mix.

02

Vaši podaci o gledanostiYour viewership data

Učitate podatke o gledanosti koje korisnik već ima, ili izaberete postojeće iz svoje biblioteke.You upload the viewership data the user already has, or pick an existing dataset from your library.

03

Generisanje planaPlan generation

Plan optimizovan po odabranim varijablama (afinitet, CPP, …) u okviru budžeta. Rezultat je Excel plan koji se i dalje može mijenjati.A plan optimised by the variables you choose (affinity, CPP, …) within budget. The result is an Excel plan that stays editable.

04

Odobrenje, dispozicije i narudžbeniceApproval, schedules and purchase orders

Odobreni plan se zaključava; dispozicije, narudžbenice i opis plana za klijenta izvoze se jednim klikom.The approved plan is locked; schedules, purchase orders and the client plan deck are exported in one click.

Šta dobijateWhat you get

Dokumenti spremni za klijenta i za stanice.Documents ready for the client and the stations.

Sve se izvozi iz aplikacije, na BiH i engleskom jeziku, u brendu korisnika.Everything is exported from the app, in Bosnian and English, in the user's brand.

PlaniranjePlanning

Excel planExcel plan

Sa živim formulama, u brendu korisnika ili u templateu klijenta.With live formulas, in the user's brand or in the client's template.

PlaniranjePlanning

DispozicijeSpot schedules

Za svaku stanicu i cijelu kampanju, sve u jednom ZIP-u.For every station and the whole campaign, all in one ZIP.

PlaniranjePlanning

Dispozicije po mjesecimaMonthly spot schedules

Za svaki mjesec posebno, uz narudžbenicu za taj mjesec.For each month separately, with that month's purchase order.

PlaniranjePlanning

Narudžbenice (PDF)Purchase orders (PDF)

Po stanicama i mjesecima, na memorandumu korisnika.By station and month, on the user's letterhead.

PlaniranjePlanning

Opis planaPlan deck

PowerPoint za prezentaciju klijentu.A PowerPoint to present to the client.

Realizacija i PBADelivery and PBA

Izvještaj realizacijeDelivery report

Šta je emitovano, šta je izostalo i šta treba nadoknaditi.What aired, what was missed and what to make good.

Realizacija i PBADelivery and PBA

Mailovi stanicamaStation e-mails

Tačne izmjene za svaku stanicu, spremne za slanje.The exact changes for each station, ready to send.

Realizacija i PBADelivery and PBA

TV obračunTV statement

Potrošnja, GRP i CPP po stanici, klijentu i kampanji.Spend, GRP and CPP by station, client and campaign.

Realizacija i PBADelivery and PBA

Post-buy analizaPost-buy analysis

Planirano i realizovano, s ocjenom realizacije.Planned versus delivered, with a delivery score.

Realizacija i PBADelivery and PBA

Presjek i link za klijentaClient summary and link

Kampanja na jednoj A4 strani i pregled uživo preko linka.The campaign on one A4 page and a live view via a link.

Realizacija i PBA · drugi modulDelivery and PBA · second module

Plan prati TV kampanju, do fakture i post-buy analize.The plan follows the TV campaign, up to invoicing and the post-buy analysis.

Korisnik koristi vlastitu monitoring bazu; NB PlanAir je ne isporučuje.The user works with their own monitoring data; NB PlanAir does not supply it.

01

MonitoringMonitoring

Dnevni export; aplikacija izdvoji emitovanja kampanje i usporedi ih s planom.A daily export; the app picks out the campaign's airings and compares them with the plan.

02

RevizijaRevision

Prijedlog nadoknada i storna unutar budžeta, s mailom za svaku stanicu.Proposed make-goods and cancellations within budget, with an e-mail for each station.

03

Izvještaji stanicaStation logs

Provjera izvještaja svake stanice u odnosu na plan, prije fakture.Each station's log checked against the plan, before invoicing.

04

Post-buy analizaPost-buy analysis

Planirano i realizovano, ocjena realizacije i presjek kampanje za klijenta.Planned and delivered, a delivery score and a campaign summary for the client.

KontaktContact

Pogledajte NB PlanAir uživo.See NB PlanAir live.

Na demo prezentaciji na izmišljenoj kampanji prolazimo cijeli tok: brief, plan uživo, izvoz plana i dokumenata, realizaciju, TV izvještaje i post-buy analizu. Prije demo prezentacije potpisujemo ugovor o povjerljivosti (NDA). Ponudu i uslove licence šaljemo na upit. NB PlanAir je trenutno dostupan za tržište Bosne i Hercegovine; ostala tržišta su u razvoju.In the demo we go through the whole flow on a fictional campaign: the brief, the plan built live, the outputs, delivery tracking, station reports and the post-buy analysis. We sign a non-disclosure agreement (NDA) before the demo. The offer and licence terms are sent on request. NB PlanAir is currently available for the Bosnia and Herzegovina market; other markets are in development.

Zatraži demoRequest a demo Prijava za korisnikeSign in for users
ProizvodProductNB PlanAir
VlasnikOwnerNB Consulting, Sarajevo
Paket StartStart packageOglašivači i marketing službe · 1 korisnikAdvertisers and marketing teams · 1 user
Paket TimTeam packageDo 3 korisnikaUp to 3 users
Paket AgencijaAgency packageVeće agencije, više timova · 5 i više korisnikaLarger agencies with several teams · 5 or more users
TržišteMarketBosna i Hercegovina · ostala u razvojuBosnia and Herzegovina · others in development
E-maildemo@nbplanair.com
Zatraži demoRequest a demo

Pogledajte NB PlanAir uživo.See NB PlanAir live.

Ostavite podatke. Potvrda stiže odmah na vaš e-mail, a zatim ugovor o povjerljivosti (NDA). Nakon njega birate termin za demo prezentaciju uživo ili odmah dobijate pristup demo verziji.Leave your details. A confirmation reaches your e-mail right away, followed by a non-disclosure agreement (NDA). After it you choose a time for a live demo presentation or get access to the demo version straight away.

Vrsta firmeCompany type
Kako želite demoHow you would like the demo
Zanima vasYou are interested in

* obavezna poljarequired fields

NB PlanAir

PrijavaSign in

Prijavite se registriranim e-mailom.Sign in with your registered e-mail.

  • Pristup je vezan za imenovanog korisnika i ne dijeli se. Jedna aktivna prijava i jedan odobren uređaj po korisniku.Access belongs to a named user and is not shared. One active sign-in and one approved device per user.
  • Zaboravljena lozinka? Zatražite link za novu. Novi uređaj odobrava administrator u vašoj firmi.Forgot your password? Request a link for a new one. A new device is approved by the administrator in your company.

Nemate pristup?No access yet? Zatražite demoRequest a demo

PravnoLegal

Uslovi korištenjaTerms of use

Važe od dana objave na ovoj stranici. Ugovor o licenci između NB Consultinga i korisnika licence (firme koja ima licencu: agencije ili oglašivača) ima prednost u svemu što uređuje drugačije.Effective from the date of publication on this page. The licence agreement between NB Consulting and the licensee (the company holding the licence: an agency or an advertiser) prevails wherever it provides otherwise.

1. Pružalac uslugeService provider

NB PlanAir razvija i pruža „NB CONSULTING" Sarajevo, Hakije Kulenovića 7, 71000 Sarajevo, ID broj 4303765950004 (u daljem tekstu: NB Consulting). Kontakt: podrska@nbplanair.com.NB PlanAir is developed and provided by „NB CONSULTING" Sarajevo, Hakije Kulenovića 7, 71000 Sarajevo, ID number 4303765950004 (hereinafter: NB Consulting). Contact: podrska@nbplanair.com.

2. Šta je NB PlanAirWhat NB PlanAir is

NB PlanAir je web aplikacija za planiranje zakupa oglasnog prostora na TV stanicama, praćenje realizacije kampanja i post-buy analizu. Radi u pregledniku, bez instalacije. Trenutno je dostupna za tržište Bosne i Hercegovine; ostala tržišta su u razvoju.NB PlanAir is a web application for planning the purchase of advertising airtime on TV stations, tracking campaign delivery and post-buy analysis. It runs in the browser, with no installation. It is currently available for the Bosnia and Herzegovina market; other markets are in development.

3. Licenca i korisnički naloziLicence and user accounts

  • Pravo korištenja stiče se ugovorom o licenci. Licenca je po imenovanom korisniku, a moduli (Planiranje; Realizacija i PBA) dostupni su prema licenci.The right of use is granted by a licence agreement. The licence is per named user, and modules (Planning; Delivery and PBA) are available according to the licence.
  • Svaki korisnik ima svoj nalog vezan za službeni e-mail. Pristup se ne dijeli i ne prenosi.Every user has an account tied to a work e-mail. Access is not shared or transferred.
  • Korisnik ima jednu aktivnu prijavu; nova prijava zatvara prethodnu. Nalog se koristi na jednom odobrenom uređaju; novi uređaj umjesto starog odobrava administrator korisnika licence.A user has one active sign-in; a new sign-in closes the previous one. An account is used on one approved device; a new device in place of the old one is approved by the licensee's administrator.
  • Administrator korisnika licence dodaje i deaktivira korisnike i dodjeljuje uloge.The licensee's administrator adds and deactivates users and assigns roles.
  • Korisnik čuva svoju lozinku i odmah javlja administratoru korisnika licence ili NB Consultingu svaku sumnju na neovlašten pristup.Users keep their password safe and report any suspected unauthorised access to the licensee's administrator or NB Consulting without delay.

4. Podaci o gledanosti i monitoringViewership and monitoring data

  • NB PlanAir ne isporučuje podatke o gledanosti ni monitoring podatke.NB PlanAir supplies neither viewership nor monitoring data.
  • Korisnik učitava podatke koje korisnik licence već ima ili je nabavio i na koje ima pravo korištenja. Za to pravo odgovara korisnik licence.Users upload data the licensee already has or has acquired and holds the rights to use. The licensee is responsible for those rights.
  • Učitani podaci, planovi, kartice klijenata i kampanje pripadaju korisniku licence. Vidljivi su samo njegovim imenovanim korisnicima. NB Consulting ih ne koristi u druge svrhe, ne prodaje i ne dijeli.Uploaded data, plans, client cards and campaigns belong to the licensee. They are visible only to its named users. NB Consulting does not use them for any other purpose, sell or share them.

5. Uslovi TV stanica i proračuniTV station conditions and calculations

  • Uslove TV stanica (sezonske, daypart i indekse dužine spota) unosi i održava NB Consulting prema cjenovnicima koje stanice objave. Cijene (buying CPP) unosi korisnik i za njih odgovara korisnik licence.TV station conditions (seasonal, daypart and spot-length indices) are entered and maintained by NB Consulting according to the price lists the stations publish. Prices (buying CPP) are entered by the user, and the licensee is responsible for them.
  • Planovi, projekcije dosega i analize su alat za planiranje. Konačni uslovi zakupa su oni dogovoreni sa stanicom. Korisnik provjerava plan, dispozicije i narudžbenice prije slanja klijentu ili stanici.Plans, reach projections and analyses are planning tools. The final terms of purchase are those agreed with the station. Users check the plan, schedules and purchase orders before sending them to a client or station.

6. Dozvoljeno korištenjePermitted use

Nije dozvoljeno:It is not permitted to:

  • dijeliti pristup ili ga ustupati trećim licima;share access or hand it over to third parties;
  • kopirati, preprodavati ili javno objavljivati aplikaciju, njene dijelove, izgled ili sadržaj vodiča;copy, resell or publish the application, its parts, design or guide content;
  • pokušavati doći do izvornog koda, zaobići zaštitu ili automatski preuzimati sadržaj;attempt to obtain the source code, bypass protection or scrape content automatically;
  • učitavati podatke na koje korisnik licence nema pravo korištenja.upload data the licensee has no right to use.

Demo i materijali dobijeni prije zaključenja licence su povjerljivi, prema ugovoru o povjerljivosti (NDA).The demo and materials received before a licence is signed are confidential under the non-disclosure agreement (NDA).

7. Intelektualna svojinaIntellectual property

Aplikacija, metodologija proračuna, dizajn, vodič i asistent vlasništvo su NB Consultinga. Dokumenti koje korisnik napravi i izveze (planovi, dispozicije, narudžbenice, izvještaji, prezentacije) pripadaju korisniku licence i slobodno se koriste u njegovom poslu.The application, calculation methodology, design, guide and assistant are the property of NB Consulting. Outputs created by users (plans, schedules, purchase orders, reports, decks) belong to the licensee and may be used freely in its business.

8. Evidencija i sigurnostLogging and security

Prijave i ključne radnje (preuzimanje planova, dispozicija i narudžbenica, izvoz i brisanje) bilježe se radi sigurnosti i podrške. Detalji su u Politici privatnosti.Sign-ins and key actions (downloading plans, schedules and purchase orders, exports and deletions) are logged for security and support. Details are in the Privacy policy.

Ekrani aplikacije nose blijed vodeni žig s imenom i e-mailom korisnika, nazivom agencije, datumom i vremenom. Radi zaštite licence bilježe se i signali kopiranja: kopiranje većeg dijela teksta, štampa, tipka za snimak ekrana, prečice za alate za programere, izvorni kod i snimanje stranice, neuobičajeno mnogo preuzimanja te uklanjanje vodenog žiga. Bilježi se samo vrsta signala, broj i vrijeme, nikad sadržaj ni nazivi fajlova. Ovu evidenciju vidi samo NB Consulting.App screens carry a faint watermark with the user's name and e-mail, the agency name, the date and the time. To protect the licence, copy signals are also logged: copying a large part of the text, printing, the screenshot key, developer-tool shortcuts, page source and saving the page, unusually many downloads and removing the watermark. Only the signal type, count and time are logged, never the content or file names. This log is visible only to NB Consulting.

9. Dostupnost i podrškaAvailability and support

  • NB Consulting nastoji da aplikacija radi bez prekida. Planirano održavanje najavljuje se unaprijed kad god je moguće.NB Consulting aims to keep the application running without interruption. Planned maintenance is announced in advance whenever possible.
  • Podrška radi radnim danima od 9 do 17 sati, e-mailom podrska@nbplanair.com.Support is available on working days from 9:00 to 17:00, by e-mail at podrska@nbplanair.com.
  • Podrška ulazi u podatke korisnika licence samo na pisani zahtjev, uz odobrenje njegovog administratora i najduže 72 sata.Support accesses the licensee's data only on written request, with its administrator's approval and for at most 72 hours.

10. OdgovornostLiability

NB Consulting ne odgovara za odluke donesene na osnovu podataka koje je učitao korisnik, za tačnost podataka trećih strana (gledanost, monitoring, izvještaji stanica) ni za posrednu štetu. Ukupna odgovornost NB Consultinga ograničena je na iznos licence plaćen za posljednjih 12 mjeseci.NB Consulting is not liable for decisions made on the basis of data uploaded by users, for the accuracy of third-party data (viewership, monitoring, station logs) or for indirect damage. NB Consulting's total liability is limited to the licence fee paid for the last 12 months.

11. Prestanak licenceEnd of the licence

Kad licenca istekne ili se raskine, pristup se zatvara. Korisnik licence prije toga može izvesti svoje planove i izvještaje. Njegovi podaci brišu se u roku od 30 dana od prestanka licence.When the licence expires or is terminated, access is closed. Before that, the licensee can export its plans and reports. Its data is deleted within 30 days of the end of the licence.

12. Izmjene uslovaChanges to these terms

O izmjenama uslova korisnici se obavještavaju u aplikaciji najmanje 30 dana prije početka primjene.Users are notified of changes in the application at least 30 days before they apply.

13. Mjerodavno pravoGoverning law

Na ove uslove primjenjuje se pravo Bosne i Hercegovine. Za sporove je nadležan sud u Sarajevu.These terms are governed by the law of Bosnia and Herzegovina. Disputes fall under the jurisdiction of the court in Sarajevo.

PravnoLegal

Politika privatnostiPrivacy policy

Kako NB PlanAir obrađuje lične podatke korisnika aplikacije i posjetilaca ove stranice. Važi od dana objave na ovoj stranici.How NB PlanAir processes the personal data of app users and visitors to this site. Effective from the date of publication on this page.

1. Ko obrađuje podatkeWho processes the data

  • Za korisničke naloge, prijave i zahtjeve za demo: NB Consulting, Hakije Kulenovića 7, 71000 Sarajevo, ID broj 4303765950004.For user accounts, sign-ins and demo requests: NB Consulting, Hakije Kulenovića 7, 71000 Sarajevo, ID number 4303765950004.
  • Za podatke koje korisnik licence učita u aplikaciju (baze gledanosti, monitoring, planovi, kartice klijenata): odgovoran je korisnik licence, a NB Consulting ih obrađuje samo po njegovom nalogu, radi pružanja usluge.For data the licensee uploads to the application (viewership data, monitoring, plans, client cards): the licensee is responsible, and NB Consulting processes it only on the licensee's instructions, to provide the service.

2. Koje podatke obrađujemoWhat data we process

  • Nalog: ime i prezime, službeni e-mail, firma i uloga.Account: full name, work e-mail, company and role.
  • Prijava i sigurnost: vrijeme prijave, IP adresa i grad procijenjen iz nje, vrsta preglednika i uređaja i šifrovani otisak uređaja (ne čuvaju se sirovi podaci uređaja).Sign-in and security: sign-in time, IP address and the city estimated from it, browser and device type, and an encrypted device fingerprint (raw device data is not stored).
  • Evidencija radnji: prijava, odjava, preuzimanje planova, dispozicija i narudžbenica, izvoz i brisanje.Activity log: sign-in, sign-out, downloads of plans, schedules and purchase orders, exports and deletions.
  • Signali kopiranja: vrsta signala (kopiranje većeg dijela teksta, štampa, snimak ekrana, alati za programere, izvorni kod, snimanje stranice, neuobičajeno mnogo preuzimanja, uklanjanje vodenog žiga), broj, vrijeme, IP adresa i preglednik, bez sadržaja. Vidi ih samo NB Consulting, radi zaštite licence.Copy signals: the signal type (copying a large part of the text, printing, screenshot, developer tools, page source, saving the page, unusually many downloads, removing the watermark), count, time, IP address and browser, without content. Visible only to NB Consulting, to protect the licence.
  • Posjete ovoj stranici: zbirno po danu, bez kolačića: stranica, zemlja (iz IP adrese, koja se ne čuva), stranica s koje je posjetilac došao i vrsta uređaja. Da se isti posjetilac ne broji dvaput u danu, server dva dana čuva samo jednosmjerni sažetak, iz kojeg se IP adresa ne može vratiti. Statistiku vidi samo NB Consulting.Visits to this site: aggregated by day, without cookies: the page, the country (from the IP address, which is not stored), the page the visitor came from and the device type. So that the same visitor is not counted twice in a day, the server keeps only a one-way hash for two days, from which the IP address cannot be recovered. Only NB Consulting sees the statistics.
  • Zahtjev za demo: ime i prezime, pozicija, firma, e-mail, telefon i poruka.Demo request: full name, position, company, e-mail, phone and message.
  • Ugovori prihvaćeni online (NDA i ugovor o licenci): podaci firme, ime i funkcija osobe koja prihvata, e-mail, datum i vrijeme, IP adresa i preglednik. To je dokaz o zaključenju ugovora i čuva se uz ugovor.Agreements accepted online (NDA and licence agreement): company details, the name and position of the accepting person, e-mail, date and time, IP address and browser. This is the record of the agreement and is kept with it.
  • Lozinka se ne čuva: čuva se samo njen kriptografski sažetak.Passwords are not stored: only a cryptographic hash is kept.

3. ZaštoWhy

  • da korisnik radi u aplikaciji prema licenci;so users can work in the application under their licence;
  • sigurnost naloga i zaštita od neovlaštenog pristupa;account security and protection against unauthorised access;
  • podrška i otklanjanje grešaka;support and fixing errors;
  • ugovor i fakturisanje licence;the licence agreement and invoicing;
  • odgovor na zahtjev za demo i slanje ponude.answering demo requests and sending offers.

Podatke ne koristimo za oglašavanje i ne prodajemo ih.We do not use the data for advertising and we do not sell it.

4. Kolačići i lokalna memorijaCookies and local storage

Koristi se samo jedan neophodan kolačić, za prijavu (sesija). Nema kolačića za analitiku, praćenje ni oglašavanje, pa stranica nema ni obavijest o kolačićima. Aplikacija u pregledniku čuva nacrt plana u izradi i izbor izgleda, da se rad ne izgubi.Only one necessary cookie is used, for signing in (the session). There are no analytics, tracking or advertising cookies, so the site shows no cookie banner. The application keeps the plan draft in progress and the chosen appearance in the browser, so no work is lost.

5. Ko vidi podatke i gdje se čuvajuWho sees the data and where it is stored

  • Podatke korisnika licence vide samo njegovi imenovani korisnici. Podaci različitih korisnika licence razdvojeni su na nivou baze podataka.A licensee's data is visible only to its named users. Different licensees' data is separated at database level.
  • NB Consulting vidi podatke o licenci i korisnicima, ne i planove, kampanje i druge podatke korisnika licence.NB Consulting sees licence and user details, not the licensee's plans, campaigns or other data.
  • Podrška ulazi u podatke korisnika licence samo na pisani zahtjev, uz odobrenje njegovog administratora i najduže 72 sata; svaki takav pristup se bilježi.Support accesses the licensee's data only on written request, with its administrator's approval and for at most 72 hours; every such access is logged.
  • Server: Hetzner Online GmbH, podatkovni centar u Falkensteinu, Njemačka (Evropska unija).Server: Hetzner Online GmbH, data centre in Falkenstein, Germany (European Union).
  • Rezervne kopije: šifrovane, u Amazon S3, Amazon Web Services EMEA SARL, regija Frankfurt, Njemačka (Evropska unija).Backups: encrypted, in Amazon S3, Amazon Web Services EMEA SARL, Frankfurt region, Germany (European Union).
  • E-mail poruke (prijava, obavještenja, ugovori): Google Workspace, Google Cloud EMEA Limited, Irska; obrada je u EU, uz mogući prijenos izvan EU/EEA prema standardnim ugovornim klauzulama.E-mail messages (sign-in, notifications, agreements): Google Workspace, Google Cloud EMEA Limited, Ireland; processing is in the EU, with possible transfer outside the EU/EEA under standard contractual clauses.
  • PlanAir asistent (samo za prijavljene korisnike): pitanje i, ako korisnik to ne isključi, podaci s ekrana na kojem radi obrađuju se jezičkim modelom Claude (Anthropic) preko servisa Amazon Bedrock, Amazon Web Services EMEA SARL, u Evropskoj uniji (regija Frankfurt, Njemačka). Pružalac ih ne koristi za treniranje modela i ne čuva ih nakon odgovora. Razgovor s asistentom ostaje samo u pregledniku korisnika.PlanAir assistant (signed-in users only): the question and, unless the user switches this off, the data on the screen they are working on are processed by the Claude language model (Anthropic) through Amazon Bedrock, Amazon Web Services EMEA SARL, in the European Union (Frankfurt region, Germany). The provider does not use them to train models and does not keep them after the answer. The conversation with the assistant stays only in the user's browser.

6. Koliko dugoHow long

  • Nalog: dok traje licenca.Account: for as long as the licence lasts.
  • Evidencija prijava, radnji i signala kopiranja: 12 mjeseci.Sign-in, activity and copy-signal log: 12 months.
  • Podaci korisnika licence: do 30 dana nakon prestanka licence.Licensee data: up to 30 days after the licence ends.
  • Zahtjev za demo: 12 mjeseci ako ne dođe do saradnje.Demo request: 12 months if no cooperation follows.
  • Statistika posjeta: zbirni brojevi bez ličnih podataka; sažetak za brojanje različitih posjetilaca: 2 dana.Visit statistics: aggregated counts without personal data; the hash for counting distinct visitors: 2 days.

7. SigurnostSecurity

Šifrovana veza (HTTPS), lozinke kao kriptografski sažetak, jedna aktivna prijava i jedan odobren uređaj po korisniku, dvostepena potvrda kodom iz aplikacije (obavezna za administratore, za ostale naloge kad je uključena), razdvojeni podaci korisnika licence na nivou baze i evidencija pristupa.Encrypted connection (HTTPS), passwords stored as a cryptographic hash, one active sign-in and one approved device per user, two-step verification with an authenticator code (mandatory for administrators, for other accounts where enabled), licensees' data separated at database level, and an access log.

8. Vaša pravaYour rights

Možete tražiti pristup svojim podacima, ispravku, brisanje i ograničenje obrade, i uložiti prigovor. Zahtjev šaljete na podrska@nbplanair.com. Za podatke koje je učitao korisnik licence, zahtjev ide korisniku licence. Pritužbu možete podnijeti Agenciji za zaštitu ličnih podataka u Bosni i Hercegovini.You can ask for access to your data, correction, deletion and restriction of processing, and you can object. Send your request to podrska@nbplanair.com. For data uploaded by a licensee, the request goes to that licensee. You can lodge a complaint with the Personal Data Protection Agency of Bosnia and Herzegovina.

9. IzmjeneChanges

Izmjene ove politike objavljuju se na ovoj stranici, s datumom od kad važe.Changes to this policy are published on this page, with the date they take effect.